Returns & Exchanges

At Jake Sales, we stand behind our quality home products and offer a 30-day return window for items in their original condition. We aim to make your renovation or decoration process as seamless as possible with a straightforward claims process.

1

Initiate a Request

Log in to your account or visit our returns portal with your order number and email address to start your return request.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your home goods.

3

Ship the Item

Drop off your package at any authorized carrier location, ensuring all original hardware and instruction manuals are included inside.

4

Receive Your Refund

After our warehouse team inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing